FREE 'DEV' CRASH COURSE

Jumpstart Development Using Franchisee Satisfaction
⏱ SEPTEMBER 6th | 1:15PM - 1:45PM EDT

Your best weapon in the battle for growth is the satisfaction of your franchisees. Join FBR CEO Eric Stites and President Michelle Rowan for a short and substantive review of how franchise brands are finding success in their development by leveraging their satisfied owners and broadcasting the validation they provide.  

In this quick, 15-minute chat, Eric & Michelle will explore the following:

  1. Using Data to Differentiate Your Brand
  2. Re-Engaging “Cold” Prospects 
  3. Real Life Examples: Using Franchisee Satisfaction in Marketing & PR Efforts
  4. How You Can Achieve “Top Franchise” Status to Attract Candidates

Register for dev course

 

FREE 'OPS' CRASH COURSE

Achieve Franchising Success by Focusing on Satisfaction
⏱ SEPTEMBER 6th  | 2:15PM - 2:45PM EDT

The key to success in franchising: Build a system in which everyone wins. FBR CEO Eric Stites and President Michelle Rowan use 15 years of satisfaction data, collected from tens of thousands of franchisees, to show you how to reduce risk and drive performance.


In this quick, 15-minute chat, Eric & Michelle will explore the following:

  1. KPIs: Link Between Satisfaction and Franchisee Performance
  2. The Economic Value of Franchisee Satisfaction
  3. The Impact of the Franchisee Lifecycle on Satisfaction
  4. How to Benchmark Your System’s Satisfaction to Drive Growth 

Register Now for ops course

 

About

Franchise Business Review is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners.

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The Importance of Franchisee Satisfaction

Franchisee satisfaction has a direct and measurable impact on system profitability. Research shows that brands with high franchisee satisfaction drastically outperform brands with low satisfaction on every key performance metric.

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